Shipping Policy
Shipping Policy
Last Updated: February 18, 2026
Scope
This Shipping Policy applies only to physical goods sold through CelestiaDominance. Digital downloads are delivered electronically, and external-link products are fulfilled by third parties.
Processing Times
Physical orders are generally processed within 1 to 2 business days unless a different timeframe is explicitly stated in product information or order confirmation.
Delivery Times and Carriers
Estimated delivery times depend on destination, customs, and carrier performance. Estimates are not guaranteed unless local law requires otherwise.
Shipping Fees, Customs, and Import Taxes
International customs duties and import taxes are the recipient’s responsibility unless expressly stated otherwise. Where fees are shown during order flow, those values apply to that order.
Address Accuracy
You are responsible for providing accurate shipping information. We are not responsible for delays or failed delivery caused by incorrect addresses provided at checkout.
Delivery Issues
If a shipment is delayed, lost, or damaged, contact us with your order number so we can investigate.
Contact
- Name: CelestiaDominance
- Email: support@celestiadominance.com
- Phone: +49 15172217629
- Address: Hellhoern 3, Kisdorf 24629 Germany
Local Consumer Rights
Mandatory consumer delivery and cancellation rights under your local law remain unaffected.